Recep answers every call during service, after close, and on holidays — so your team can focus on the guests already at their tables.
During service, your staff is on the floor — not answering calls. Every unanswered ring is a reservation that goes to the restaurant down the street.
Restaurant calls go unanswered during peak dinner service when staff can't leave the floor.
Of guests who can't reach you will call a competitor or book elsewhere without trying again.
Average revenue lost per missed large-party reservation — and that's before repeat visits.
Point your existing number to Recep — for overflow during service, after-hours, or all calls. Or let it ring your host stand first and have Recep pick up on the 3rd ring. Nothing to install.
Checks availability, captures party size, time, special requests, and dietary needs. Confirms on the call and sends the guest a text reminder before their visit.
Takeout inquiries, hours, directions, catering requests — all captured and sent to you as a text. No sticky notes, no missed messages, no frustrated guests.
Guests book late at night while planning the weekend. Recep captures every request while your team closes down for the evening.
During the dinner rush, your team can't answer. Recep handles every inbound call simultaneously — no busy signals, no voicemail.
Birthdays, allergies, high chairs, seating preferences — noted on every reservation and sent to your team before service.
Confirms real-time availability and holds the reservation on the call, so guests feel taken care of from the first ring.
Feeds into OpenTable, Resy, or just texts you every booking directly — whichever fits how you already operate.
Your name, your vibe, your hours and policies. Guests feel like they reached the host stand — not a phone service.
Slide your real numbers in. This is an estimate to show scale — your mileage will vary.
Drag to match your restaurant.
Generic answering services treat a reservation request like a customer service call. We built Recep around how restaurant bookings actually happen — the Friday-night rush, the after-hours planner, the large-party coordinator — so every caller gets the response your host stand would give.
The pain: The phone rings 30 times between 5 and 7pm. Your host is seating tables, your staff is running food — every missed ring is a cover gone to your competitor.
The pain: The best reservation window is 9–11pm on a Tuesday, when guests are planning the weekend. Your restaurant is closed. The call goes to voicemail.
The pain: A party of 12 for a birthday dinner is $1,000+ in revenue. One missed call and they're booking the place that picked up.
The pain: Saturday morning and the phone won't stop — reservations, walk-in waits, "do you have gluten-free options?" Your team is buried.
The pain: Lunch takeout calls during the 11:45am rush, when every person on your team is in the weeds. Orders go to voicemail. Guests order online from your competitor.
The pain: A catering inquiry during a private event — the call you're too busy to take — is often a $5,000+ contract. You never know you missed it.
Saturday nights the phone would ring 40 times during service with zero pickups. Now every reservation gets answered and I see the summary when service ends.
We were losing large-party bookings to voicemail every Friday. At $800 a table, that adds up fast. Recep fixed it on day one.
Guests call at 10pm to book for the weekend. We'd miss half of them. Now I wake up to a full inbox of confirmed reservations.
Flat monthly plans by call volume — no per-minute surprises, no long contracts. See your exact number on the demo call.
No. Recep uses natural voice AI and your custom greeting, so callers feel like they reached your host stand — not an answering service.
Recep is built for reservations, inquiries, and lead capture. For phone takeout orders, it captures the order details and sends them to you — you confirm with the kitchen. For full POS-integrated ordering, it works best alongside your existing online order system.
Yes. Recep can sync with your reservation platform or simply text you every booking if you prefer to keep it simple to start.
Recep handles cancellations and modifications and sends you an immediate update with the original party details so you can rebook the slot.
Most restaurants are live within a day. We configure your greeting, hours, availability rules, and where bookings should go — then you forward calls and Recep handles the rest.
Book a 15-minute demo. Hear how Recep handles your busiest calling window and what it would mean for your covers.