Recep answers every call 24/7 — so your front desk can focus on patients in the chair, not the ones trying to get in.
When your staff is with a patient, the phone goes unanswered. New patients don't wait — they call the next practice on Google and never look back.
Calls to medical and dental offices go to voicemail while staff is treating patients during peak hours.
Of new patients who reach voicemail will find another provider without ever calling back.
Average lifetime value of a new dental patient lost to a single missed call.
Point your existing number to Recep — for overflow, after-hours, or every call. Or let it ring your front desk first and have Recep pick up on the 3rd ring if no one answers. Nothing to install.
Checks availability, captures reason for visit, insurance carrier, and preferred provider. Books the appointment on the call and texts you a full summary instantly.
Updates your practice management system, sends the patient a confirmation text, and delivers new patient forms before their first visit — so your front desk is ready.
Patients decide to book at 9pm. Recep captures every request before they find another practice — and sends a confirmation text so they feel taken care of.
Dental emergencies, acute pain, and urgent symptoms get flagged and routed to your on-call staff immediately — never left on voicemail.
Insurance carrier, reason for visit, contact details — captured on every call and sent to your front desk before the appointment.
Checks your real-time schedule and confirms the slot on the call, so new patients don't slip away while your team is with existing ones.
Works alongside Dentrix, Eaglesoft, Open Dental, and other major platforms — or simply texts you every booking to keep things simple.
Your greeting, your providers, your insurance policies. Patients feel like they reached your front desk — not a call center.
Slide your real numbers in. This is an estimate to show scale — your mileage will vary.
Drag to match your practice.
Generic answering services treat a new patient call like a billing question. We built Recep around how medical and dental appointments actually get booked — the urgency, the insurance questions, the after-hours calls — so every patient feels like they reached your front desk.
The pain: New patient calls during peak hours — while the front desk is checking in, running cards, and coordinating the schedule. The call goes unanswered, the patient goes elsewhere.
The pain: A toothache at 8pm means a Google search and a call to whoever answers. That patient should be yours — but your phone goes to voicemail.
The pain: A new consultation call for braces or aligners is a $5,000+ case. Miss it during a busy afternoon and that family is calling the next orthodontist on the list.
The pain: Appointment calls during clinic hours when every staff member is with a patient. A new patient who can't get through is a new patient someone else gained.
The pain: Every adjustment is a 30-minute session where your entire team is hands-on. New patient calls stack up and go unanswered while you treat.
The pain: Insurance questions and referral calls during busy session blocks. Each unanswered inquiry is a patient who finds another PT covered by their plan.
Our front desk was buried — checking in patients, running cards, and trying to answer the phone. Recep handles the phones now. We haven't missed a new patient call in weeks.
We were missing new patient calls every day. At $3,000+ per patient, that adds up painfully fast. Recep paid for itself in the first week.
A toothache call at 8pm turned into an emergency appointment the next morning. Recep caught it, triaged it, and texted me. I never would have known otherwise.
Flat monthly plans by call volume — no per-minute surprises, no long contracts. See your exact number on the demo call.
No. Recep uses natural voice AI and your custom greeting, so patients feel like they reached your front desk — not a call center.
Recep follows best practices for handling patient call data. For full details on our compliance setup and business associate agreement, ask on the demo call — we'll walk you through exactly how we handle patient information.
Yes — Recep can ask for insurance carrier and member ID on the call, and pass that to your front desk as part of the intake summary before the appointment.
Recep is trained to recognize acute pain, swelling, trauma, or other urgent symptoms and routes those calls to your on-call contact immediately — never to voicemail.
Recep integrates with major dental and medical practice management platforms including Dentrix, Eaglesoft, and Open Dental. It can also simply text you every booking if you prefer to start simple and integrate later.
Book a 15-minute demo. Hear how Recep handles your new patient calls and what it would mean for your practice.